Privacy Commitment

Data We Gather

We gather and utilize various types of personal information.

How We Handle Your Data

We utilize your personal data for specific purposes.

• Service Delivery (Contract Execution):
  • Managing your vehicle rental bookings and agreements is a core function of our service. We verify your identity to confirm that you meet our rental criteria. Our team facilitates seamless vehicle collection and return processes, ensuring a hassle-free experience. Additionally, we process payments and oversee deposits and charges with precision.
• Customer Engagement (Legitimate Interest/Contract Fulfillment):
  • Providing booking confirmations, service updates, and key rental details. Addressing your questions and delivering customer assistance. Informing you of any service or policy changes.
• Marketing Preferences and User Consent:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement Through Legitimate Interests:
  • Evaluating website interactions to enhance user engagement and operational efficiency. Researching to improve our vehicle offerings and customer services.
• Legal Obligations and Compliance:
  • Adhering to legal and regulatory obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange

Sharing Your Information With

• Service Providers in Holloway: We collaborate with trusted third-party providers, including payment processors and IT support, all committed to safeguarding your information.

We do not share your personal information with third parties.

Data Protection Standards

Holloway is committed to safeguarding your personal information through a combination of technical and organizational safeguards. We utilize encryption, implement strict access controls, and operate secure servers, complemented by routine security evaluations. Despite these measures, it's important to recognize that no method of online transmission or electronic storage can be guaranteed as entirely secure.

Data Storage Practices

Holloway retains personal information only for as long as necessary to meet the specific purposes for which it was collected, including compliance with legal, accounting, and reporting obligations. Retention durations will vary based on the type of information and the context in which it was gathered.

Your Rights

Your Rights Under UK Data Protection Law

• Access Rights to Your Information: Request a copy of your personal information records.

Contact us to exercise your rights regarding privacy.

Cookies and Tracking Policy

Our website utilizes cookies and related technologies to improve your experience while browsing, assess site usage, and tailor content to your preferences. You can adjust your cookie settings through your browser options to control how we collect and use this information.

Policy Modifications

We will periodically revise this Privacy Policy to align with updates in our practices or legal obligations. Any modifications will be reflected on this page along with a new "Last Updated" date. We recommend reviewing this policy frequently to stay informed about our privacy practices.

Contact Holloway Support

For inquiries regarding our Privacy Policy, please reach out to us.